DELIVERY INFORMATION

 

Dr Spiller delivers within Australia using StarTrack services. Goods will be delivered on business days only. We do not offer deliveries on weekends or public holidays.

Orders placed on a weekend or public holiday will be processed the next business day. Business days are Monday to Friday, excluding Victorian Public Holidays.

Delivery occurs on business days between the hours of 9am- 4pm. To minimise delivery disruptions, please consider sending your parcel to an address that is occupied during delivery times. All parcels delivered to an address that is not occupied will be left in a safe place out of the weather, unless specific delivery instructions are stated in the checkout process at the time of ordering.

A valid street number, suburb, post code, and phone number must be included when completing the checkout process as orders cannot be processed without this information. Dr Spiller will not be held responsible for any delays incurred due to missing or incorrect delivery information.


DELIVERY COST AND TIMES

STOCKISTS CAN ENJOY FREE SHIPPING ON ORDERS OVER $1000


AUSTRALIAN STANDARD STARTRACK DELIVERY – ROAD FREIGHT
( If you require express Air Freight shipping, please contact us).

  • Australian Standard StarTrack delivers only within Australia at a flat rate for Dr Spiller Stockists.
DELIVERYDELIVERY TIME
Metro Areas*2-7 Business Days
Regional, NT & WA*7-9 Business Days

*We aim to dispatch parcels the following day from the time of order. This may vary due to high order volumes on any given day.

*Deliveries to WA can take up to 6 – 10 business days from order dispatch.

*Orders placed on a Friday for a Saturday delivery will only be covered for delivery addresses in the same state or a specific Saturday delivery area.